More research shows the public is receptive to biometric technologies

Biometric payment methods set to rise in popularity as consumers steer away from mobile devices (ITProPortal)

Recent research from WorldPay revealed that paying for goods and services through fingerprint, palm and iris scanners is the most popular future technology choice for security-conscious shoppers, far outweighing the popularity of emerging mobile technology options like smartphone and SMS payments, and online wallets.

See also:
Unisys Poll: 63% of credit card users would prefer fingerprint (October 14, 2010)
Unisys Security Index Survey Finds High Levels of Support for Biometric Solutions (May 10, 2012)
Australia: More on survey of attitudes toward banking biometrics (October 4, 2012)

Australia: More on survey of attitudes toward banking biometrics

Following yesterday’s post “Customers Embrace ‘Controversial’ Technology,” comes more detailed information about the survey behind the article.

Australia and New Zealand Banking Group : No cash, no worries your fingerprint will do, new survey reveals (Press Release at 4-traders)

No cash, no worries your fingerprint will do, new survey reveals

Seventy-nine per cent of Australians said they would be comfortable with fingerprint technology one day replacing their banking PIN and more than one third of Australians would prefer to live in a cashless world according to a new survey released today.1 The Newspoll survey commissioned by ANZ also found Baby Boomers are giving younger generations a run for their money, with nearly three quarters of those aged 50-64 more likely to use digital technology over a bank branch for day-to-day banking transactions.

Australians have adopted digital habits for most of their banking needs and will increasingly look to technology to make their financial lives easier in the future, with the survey finding:

• Not surprisingly 88 per cent of people aged 18 – 34 prefer to use digital technology over a bank branch for day-to-day transactions but their Mums and Dads weren’t far behind at 75 per cent;

• 38 per cent of Australians would prefer to live in a world where they didn’t need to carry cash;

• 40 per cent of people even accepted the idea of one day outsourcing their finances to a digital personal assistant – an intelligent computer program which makes financial decisions and moves money between accounts on your behalf;

• 49 per cent of 18 -34 year olds like the idea of a digital personal assistant but

with only 30 per cent of Baby Boomers indicating they would be likely to use the technology;

• 67 per cent of Australians would be comfortable using a machine that scans your eye to verify identification in place of a pin; and

• 73 per cent of people find it inconvenient when small businesses don’t accept cards and only cash, with 82 per cent of 18-34 year olds finding cash only policies the most frustrating. There’s more in the press release at the link. See also: ANZ rolls out new customer-facing tech (itnews)

Customers Embrace “Controversial” Technology

Fingerprints the new ATM PINs (The Daily Telegraph – Australia)

The bank has revealed it will explore introducing controversial technology that stores biometric data, replacing the need for PINs, after research suggested customers were willing to embrace it. [emphasis mine]

What percentage of people must embrace something before it ceases to be “controversial”? The article’s implicit answer is “more than 79%.”

The article is only five sentences long, so I’m not cherry-picking an odd sentence from a long article. The whole set of the article’s facts is that a bank’s study found that a Pareto of people are totally OK with fingerprint biometrics, which pretty much means that they’re the opposite of controversial.

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