What I like about this article is the juxtaposition of the technological and managerial aspects of dealing with difficult problems.
Ghana loses millions in multiple salary payments (Modern Ghana)
In its response to the issue raised by the Auditor-General, the management of the CAGD said “the observation is noted and CAGD will investigate and take necessary action. In general, the ongoing biometric registration of active employees and pensioners will help address some of the payroll issues”.
The Auditor-General also called for an effective supervision of data entry officers to minimise the risk of payroll frauds and errors.
Biometrics give able managers a powerful new tool and an opportunity to realize significant returns on technology investment (ROI) but they can’t manage anything by themselves.
Biometric identity management is about people.