data collection, database, development, infrastructure, IT, management, Nigeria

The Cat-Herder’s Lament – IT and Organizational Culture

Reversing Poor Data Management Culture (This Day Live)

In the conduct of studies in less developed countries (LDCs), while great emphasis is placed on study design, data collection and analysis, very often, little attention is paid to data management. As a consequence, investigators working in these countries frequently face challenges in cleaning, analysing and interpreting data. In most research settings, the data management team is formed with temporary and unskilled persons.

This article offers a lot of detail about how and why organizations crash into the hard lesson that biometrics for ID management (or any IT system, for that matter) can’t run an organization by themselves. The efficiencies and return on investment offered by biometric ID management (and other IT) systems are so great that they are almost irresistible. While they make organizations easier to manage, they can never truly operate outside the cultural environment where they reside.

When a hallmark of a management culture is to carve out administrative turf and defend it to the last, things like this happen:

Nine years ago, Nigeria spent billions of naira on the National Identity Card Scheme (NICS), and another huge amount was gulped by the National Census in 2006. Last year, the Independent National Electronic Commission (INEC), spent close to N90 billion on a voter registration exercise, while the Nigerian Communications Commission (NCC) spent an unjustified N6 billion on SIM card registration. This year, the National Identity Management Commission (NIMC) is at it again as it seeks to expend N30 billion for a national ID scheme.

The issues discussed in the article are faced by all sorts of large organizations, not just LDC’s. A lot of the complaints would sound exactly the same coming from inside large universities in the United States.

Read the whole thing.

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