US begins to fix visa problems, big backlog to clear (India Today)
“The database responsible for handling biometric clearances has been rebuilt and is being tested,” Kirby said, adding that 33 U.S. embassies and consulates, representing 66 percent of normal capacity, are now online and issuing visas.
The exact nature of the problems that caused the US visa system to ground to a halt hasn’t been made clear to the public. In articles informing this post and the previous one, “hardware” and “database” have been the only technical specifics mentioned. It’s hard to say what went wrong without knowing exactly how the State Department’s system was built, but it looks like things are returning to normal.
More progress will help clear the backlog of visa applications.