banking, demographics, mobile

USAA mobile biometric authentication opt-in data

Biometrics Find Support from an Unlikely Demographic: Seniors (American Banker)

More than 400,000 USAA customers, five of whom are over 90 years old, have opted in to use biometrics (face, voice or touch) to authenticate themselves to the company’s mobile banking application.

The median age for customers opting for biometrics is 3.5

About 7.5% are over the age of 65.

Four are in their nineties.

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